Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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FransiscoM
Level 7

my channels won’t play in spanish but i have my settings set up for everything to play in spanish.

So i have my roku set up to spanish how i want it to be, but once i go watch a show on the history or discovery channel the shows come on in english. the channels don’t have settings to change the language. i have my roku set up to spanish all the words are in spanish but the shows won’t be. help??

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renojim
Community Streaming Expert

Re: my channels won’t play in spanish but i have my settings set up for everything to play in spanis

Try pressing the * button on your Roku remote while the video is playing to see if you can change the audio track.                                                 

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FransiscoM
Level 7

Re: my channels won’t play in spanish but i have my settings set up for everything to play in spanis

i did and still nothing! it doesn’t come up at all when i click the *. i’m not sure what steps to take this is harder than it needs to be 

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makaiguy
Community Streaming Expert

Re: my channels won’t play in spanish but i have my settings set up for everything to play in spanis

@FransiscoM-

The Roku default method of accessing your choice of audio track is to press the * key on your Roku remote while viewing the program and examining the options presented.  

But more and more channels are not using the Roku default but substituting their own method of access -- I'm guessing this is so they will have consistent controls with versions of their app running on platforms other than Roku.  Often these options are accessed by pressing the up and/or down cursor control keys while viewing the program to pop the channel's own control options on the screen.

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