Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dingbat395
Level 7

my acorn tv subscription is paid, site is inacive.

280 results for "my acorn tv subscription is paid through august 2021. i have not been able to watch it. acorn info asterik says my acorn membership is inactive. how do i fix it"

Of the 280 results, none were remotely helpful. I hope there's assistance, I miss Acorn.

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: my acorn tv subscription is paid, site is inacive.

@dingbat395 

Thanks for the inquiry.

How are you subscribed to Acorn TV? Are you subscribed through Roku Pay or are you subscribed through the channel provider (Acorn TV) directly?

In addition how are you trying to watch Acorn TV? Are you trying to watch it through The Roku Channel, or are you trying to watch it through the provider channel directly?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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