Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

lenox media player

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LENOX MEDIA PLAYER WILL NOT UPDATE ON MY ROKU TV.. Even when i send from site it goes back to the older app... i am paying to use the app but i cant, the order one keeps crashing..

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Roku Employee
Roku Employee

Re: lenox media player

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@phyllis1947 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: lenox media player

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@phyllis1947 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: lenox media player

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That’s a lie. It’s a Roku issue because my channel provider says every other iOS is working but roku. So again Roku fix the glitching/stuck issue because my provider is prepared to tell everyone to ditch your products. Your platform is the only with update and glitching issues.

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