Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

lenox media player

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LENOX MEDIA PLAYER WILL NOT UPDATE ON MY ROKU TV.. Even when i send from site it goes back to the older app... i am paying to use the app but i cant, the order one keeps crashing..

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Roku Employee
Roku Employee

Re: lenox media player

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@phyllis1947 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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6 Replies
Roku Employee
Roku Employee

Re: lenox media player

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@phyllis1947 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: lenox media player

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That’s a lie. It’s a Roku issue because my channel provider says every other iOS is working but roku. So again Roku fix the glitching/stuck issue because my provider is prepared to tell everyone to ditch your products. Your platform is the only with update and glitching issues.

Level 7

Re: lenox media player

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Kindly update your channels , most of them are obsolete.  You may add what you've already taken out such us Sky sports and all its related channels. You also do have a lot of glitches and unwanted channels which Isnt necessarily needed. Thanks 

Level 7

Re: lenox media player

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Having the same issue as soon as it try's to login it crashes. Bunch of **bleep**. I guess firestick is coming to my house. 

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Level 7

Re: lenox media player

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I agree. I have a Vizio smart TV and I was able to download Lenox without issue. I have been trying to download Lenox on my Roku TV for the past few days and its still just spinning.  The casting apps don't work.  I've cleared the cache on the TV and nothing is helping.  How can I get Lenox MP to load on my roku tv?

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Level 21

Re: lenox media player

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The company that provides the Lenox Media Player has dropped support for Roku devices. You can see what they support on their site. 

https://tvmiddleware.net/

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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