Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Loki1134
Level 7

if you buy showtime through the roku channel can you log into showtime anytime?

I bought showtime through the roku channel app, but it doesn’t update the shows I want to see like it does on the showtime anytime app. Is there a way to log into showtime anytime now that I paid for the channel? I tried logging into the app through my cable service but it doesn’t show that I have showtime since I bought it through roku 

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makaiguy
Community Streaming Expert

Re: if you buy showtime through the roku channel can you log into showtime anytime?

Sadly, that is probably correct.  Premium subscriptions purchased through 3rd party systems like Roku, Amazon, Hulu, etc, are typically only viewable via the service through which you subscribed.  If you want to view on all platforms supported by that channel you typically must subscribe directly with the channel via its web page then use its dedicated apps for each platform authenticating via your channel account.

 

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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