Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rm5
Level 7

iHeartRadio ScreenSaver Doesn't Activate

When streaming iHeartRadio, screensaver doesn't activate. Does for Accuradio. Using TCL P607 #YS007L223528, software 8.1.0, build 4139-30, Deleted and re-added channel with same results. Technical support unable to resolve.
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4 Replies
Basil
Level 10

Re: iHeartRadio ScreenSaver Doesn't Activate

Two things:
1. To properly remove/reinstall an app, you must reboot after the remove and before the reinstall.
2. Some apps don’t give up control to the screensaver. Don’t know if that’s to prevent Roku from exiting the app — it will do that after about 2 hours of screensaver— or just a decision may by the app owner.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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rm5
Level 7

Re: iHeartRadio ScreenSaver Doesn't Activate

This is a Roku TV, so by "reboot" do you mean powering off/on or doing a global reset?
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atc98092
Level 13

Re: iHeartRadio ScreenSaver Doesn't Activate

"rm5" wrote:
This is a Roku TV, so by "reboot" do you mean powering off/on or doing a global reset?

Either use the system restart in the system/power menu, or pull the power plug and give it 10 seconds or so.
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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rm5
Level 7

Re: iHeartRadio ScreenSaver Doesn't Activate

No joy. How will keep the screen off after fielding the wireless speakers? That's supposed to be a feature.
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