Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Williamt100
Level 8

iHeart Radio not Playing

Is anyone else experiencing problems with iHeart Radio?

Today when I tried to launch and listen to my selected station(s), I get no response... I see the play icon but selecting it doesn't seem to produce any results.

I've tried the usual trouble shooting steps, but no joy!

Bill
Roku 3500X
Roku 4400X
Roku 4661X
0 Kudos
4 Replies
atc98092
Level 13

Re: iHeart Radio not Playing

Can you please be specific as to what troubleshooting steps you've tried? 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos
Williamt100
Level 8

Re: iHeart Radio not Playing

Yes,  I deleted the app, rebooted my Roku 4, reinstalled the app, rebooted once more -- but still the problem.

I can access the iHeart Radio website and listen to my local stations, but can't seem to get it to respond on my Roku 4. 

The problem first appeared today.

Bill
Roku 3500X
Roku 4400X
Roku 4661X
0 Kudos
Williamt100
Level 8

Re: iHeart Radio not Playing

Just tried it a few moments ago and it's working as usual again.

Bill
Roku 3500X
Roku 4400X
Roku 4661X
0 Kudos
atc98092
Level 13

Re: iHeart Radio not Playing

Sounds like they were having a server issue. Different devices (Roku, computer, phone) often connect to different servers, so one might work fine while another has problems. Glad it's working for you now. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos