Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rkuuserwx
Level 7

hayu pair site not working

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Hi all,

Was using hayu through my roku express succcessfully until this evening. When I try to login it prompts me to enter a code at hayu.com/pair. When I go to this site I keep getting redirected to hayu.com. Any ideas how to resolve? The same happens with https://www.hayu.com/myaccount/pairtvapp

Thanks

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RokuDanny-R
Roku Employee
Roku Employee

Re: hayu pair site not working

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@rkuuserwx

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: hayu pair site not working

Jump to solution

@rkuuserwx

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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