Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Evoluchic
Level 7

Re: Fox News Free Preview Keeps Expiring After Login and Uninstall/Restart

Same. Been happening for at least a few weeks now. Mine is a Roku TV.

Here ya go @RokuDanny-R, I hope this helps!! Thanks for passing it along.

(Info you requested)

Roku TV: 7301X

Insignia model: NS-43DR620NA18

Serial #: YN00PG181546

Software Version: 9.3.0 • build 4194-31

Channel: Fox News Channel

Version 3.14 • build 91420201210

Tracker ID: 46-437-623

Tags (1)
0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Fox News Free Preview Keeps Expiring After Login and Uninstall/Restart

@Evoluchic 

Thanks for the providing us with your information.

I have passed it along to the appropriate team to investigate further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
Tags (1)
0 Kudos
NicV21
Level 7

Re: free preview keeps expiring on FoxNews app.

I went through all the nonsense of removing Fox news, then resetting.  The only reason I have this ROKU TV and box is to watch Fox news in my office.  If I cannot resolve this issue I will disconnect it, put it in a drawer and reconnect to my cable.

A happy customer tells a friend, an unhappy customer tells EVERYONE!

Nic

0 Kudos
The_QV
Level 9

Re: free preview keeps expiring on FoxNews app.

Same here in Ohio. I wish they would fix their app. Anyone have another solution please?

0 Kudos
The_QV
Level 9

Re: free preview keeps expiring on FoxNews app.

Im not the OP but it did not clear up the issue for me. Is there another solution?

0 Kudos
The_QV
Level 9

Re: free preview keeps expiring on FoxNews app.

Ill take that bet. Ive been trying to get Fox News to work on the Roku app for 4 months on and off. It never does work.

0 Kudos