Channel Issues & Questions

[wilhaucks4]

I am trying to follow the St. Louis Cardinals on foxsportsgo on my Roku. i have two Roku tvs and the app isn't working on either one. i have uninstalled, reinstalled and still not working. The app loads, but when i choose an event, i get the a message that says "Something went wrong - Encountered an unrecoverable error playing this video. please try again later" the app is working on my phone. Any suggestions welcomed Angela W.

[RokuDanny-R]

@wilhaucks4

Thanks for the post.

After removing the channel, have you made sure to restart your Roku device before adding the channel back again?

Please keep us posted.

Thanks,
Danny

[wilhaucks4]

yes, i disconnected from the power source for more than a minute.  When i reconnected, the device "rebooted", but the app still will not load any event

[wilhaucks4]

I also just went back and uninstalled, did a system restart thru the menu, and reinstalled.  still not working

[DBDukes]

[removed]

[PHRED96]

I can't get any programming either. It looks like you need a cable provider service account. I only use Roku and UTUBE TV streaming services. Fox Sports Go / Bally wants more.