Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Open the spectrum app and once it’s open and the channel is playing, hit the arrow button on top of your remote (the one by the home button) and that will give you options 
it took me 36 hours to figure his out and it took my 4.5 year old 5 minutes lol
