Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I did an EPIX on The Roku Channel trial,its listed under my supscriptions and I have the app for epix on roku channel as well epix being on the roku channel.However when I click on any movie from epix instead of the play option it brings a start your 30 day free trial.,then when I click on that it says you are already subscriped to this channel. So I am basically subscribed but can't actually watch any shows or movies from this add on.
Does the issue only occur on a specific channel or across other channels installed on your Roku device?
If you haven't tried yet, you can remove the affected channel then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.