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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Nini
Level 7
‎05-02-2020 04:24 PM

elected a screenscaver "Patriot" rec'd ? if I wanted to show weather widget

 

Once I selected the screenserver, a ? posed if I wanted to attach a weather widget.  I thought that would be convenient, there was a purchase price of 9.99.  Once I purchased the widget appeared and on the bottom of the widget there are suggestions for porn, adult apps.  Has this happened to anyone before?  I was disgusted 

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RokuDanny-R
Roku Employee
Roku Employee
‎05-04-2020 11:04 AM

Re: elected a screenscaver "Patriot" rec'd ? if I wanted to show weather widget

@Nini 

Thanks for the note.

Can you please provide me with the specific channel name that you installed as well as the weather widget name so we can take a deeper look into this issue for you?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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