Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

disney hotstar not available to download in India ?

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I am not able to download Disney Hotstar . when I try through website it says it is not available in my region ?

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Roku Employee
Roku Employee

Re: disney hotstar not available to download in India ?

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@jagat75 

Thanks for the post.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: disney hotstar not available to download in India ?

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@jagat75 

Thanks for the post.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Hotstar channel does not work on Roku 3

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I got Roku 3 from USA few years back and using it at India. I have problem getting into Hotstar. when I open the channel it shows Service Area Restriction "This app isn't available due to geographical licensing restrictions. (CO-404). I am not using a VPN or anything, the ISP provides the Indian geography IP. Can someone help me here so that I can view Disney Hotstar which is supported in India.

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Level 7

Re: Hotstar channel does not work on Roku 3

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We facing the same issue.. Did you find any solution / reply??

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Level 7

Re: disney hotstar not available to download in India ?

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But Disney Hotstar is made for India. How come not available for India region? 

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Level 7

Re: disney hotstar not available to download in India ?

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Any luck on this? Still we are getting the same error 

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Level 21

Re: Hotstar channel does not work on Roku 3

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@subu1701 wrote:

I got Roku 3 from USA few years back and using it at India. I have problem getting into Hotstar. when I open the channel it shows Service Area Restriction "This app isn't available due to geographical licensing restrictions. (CO-404). I am not using a VPN or anything, the ISP provides the Indian geography IP. Can someone help me here so that I can view Disney Hotstar which is supported in India.


If your Roku user account was created while you were in the US, that is why you can't access content that is restricted to India. Both the user account and the Roku device must be located in the country where the channel is available. I don't think there's any way to change an account locality. I believe you have to create a new account in your current location.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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