Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

connection on device is slow

Why is my roku not connecting to channels very fast, sometimes......NOT AT ALL???  Its Pissing Me Off!! 

 

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1 Reply
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Roku Employee
Roku Employee

Re: connection on device is slow

@zzTop 

Thanks for the inquiry.

What device model are you using? Can you explain what you are experiencing when you you are not able to connect to the channels?

We would first recommend rebooting both your wireless router and your Roku device.

Check out some wireless troubleshooting tips here: 
Tips for improving the wireless connection to your Roku® streaming device

Please keep us posted.


Thanks,
Danny

 

Danny R.
Roku Forum Moderator
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