Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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pcpoor
Level 7

comedy central app requiring cable provider login?

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When I tried to watch comedy central app, a box came up that asked that I log in to my cable provider first.  I don't use cable as I get my tv basic connection from streaming YouTube tv.  Does this mean I cannot watch the Comedy Central shows?

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RokuDanny-R
Roku Employee
Roku Employee

Re: comedy central app requiring cable provider login?

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@pcpoor 

Thanks for the inquiry.

Please be aware that Comedy Central is an authenticated channel that requires a TV or cable subscription to access content on their channel.

If you do not have a TV or cable subscription plan that allows you to access Comedy Central, you will be unable to watch content on that channel.

We would recommend reaching out to Comedy Central for more information about what TV or cable subscription plans that allows access to their channel.

You can contact them here: http://www.cc.com/faq


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: comedy central app requiring cable provider login?

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@pcpoor 

Thanks for the inquiry.

Please be aware that Comedy Central is an authenticated channel that requires a TV or cable subscription to access content on their channel.

If you do not have a TV or cable subscription plan that allows you to access Comedy Central, you will be unable to watch content on that channel.

We would recommend reaching out to Comedy Central for more information about what TV or cable subscription plans that allows access to their channel.

You can contact them here: http://www.cc.com/faq


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

aron123
Level 7

Re: comedy central app requiring cable provider login?

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I was able to watch a few episodes then locked me out.  So it does work.  Just seems like they want who knows what.  ANy advice?

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DBDukes
Community Streaming Expert

Re: comedy central app requiring cable provider login?

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Most apps allow you to authenticate against a streaming service. Just follow the instructions and enter the service you use. 

Just like some apps do not accept all cable services (they accept most, but you may find some not accepted), the apps may not accept all streaming services. Most accept YouTube TV, Sling, Hulu plus Live TV, AT&T TV, and other services. I've not tried to authenticate a Comedy Central app, so I can't say what services they accept.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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