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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Stoogesfan
Level 7
‎02-26-2021 06:21 PM

cloud dvr no longer working

I have 3 roku sticks and 1 roku tv and the spectrum app has always worked with occaisional buffering. I pay extra for the cloud dvr and that has recently quit working. The dvr works fine when I  access it from my android phone or tablet but none of the roku equipment will play any of my saved recordings. I get an error code. I have logged out of spectrum  and back in, reset modem, etc., but cannot delete and reinstall the spectrum app because of the contract dispute with spectrum and roku. Any ideas?

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boogernose
Level 18
‎02-26-2021 06:56 PM

Re: cloud dvr no longer working

If you DVR contract is with Spectrum its between you and them.

Spectrum is the one provider that doesnt want to play nice.

---A problem clearly stated is a problem half solved---.
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