Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jim_jimm
Level 7

channels not working

hi i’ve been trying to access my channels but they don’t load, they tell me soothing was wrong or flat out don’t load. it’s telling me that i have good connection and tried restarting and disconnecting but nothing is working. I can’t use it at all and don’t know why, if someone might know how to fix it i would love any advice.

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AvsGunnar
Community Streaming Expert

Re: channels not working

If still having an issue and everything was working properly before, try rebooting your router and do a System Restart of the Roku. (Settings..System...System Restart).  If RokuTV (Setting..Power...System Restart)

Hope that helps.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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