Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

channel not loading

The Historical New Testament Bible audio Books will not load!!! Is Roku one of those anti Christian services??? If so I will have to stop using thier device!!!!! Thats anti American freedom of religion!!!!

 

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3 Replies
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Level 16

Re: channel not loading

Obviously the devil is preventing the Channel from loading.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Roku Employee
Roku Employee

Re: channel not loading

@djjd9199 

Thanks for letting us know about the issue that you are experiencing.

What channel are you trying to load this content from? 

Are you experiencing this issue only on this channel? It's possible there may be an issue within the channel itself that the service provider will need to investigate.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the  channel back once more. Does this clear up the issue you are seeing?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: channel not loading

I removed both channels and loaded again but when I click on the channel it will not play the audio when you click on the Bible chapters.

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