Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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amyszevans1
Level 7

channel not installing on all rokus

I purchased peacock app.  It shows up on some of my rokus but not all.  All of the rokus have been updated. When I check my channel lineup on the website, it says that it is installed. 

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StreamerUser
Community Streaming Expert

Re: channel not installing on all rokus

FYI, you didnt purchase the app, you subscribed to the Peacock TV service.

https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

Clearly, some of your Roku's arent supported - check their model #s:  Settings/System/About

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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