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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kwhaley
Level 7
‎04-13-2020 09:14 AM

channel freezing up when streaming xfinity with my roku stick

Has anyone had a channel freeze up while streaming Xfinity on their Roku stick?

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gracie65
Level 7
‎08-19-2020 07:52 AM

Re: channel freezing up when streaming xfinity with my roku stick

Hi, did you get this problem fixed. I have two Rokus and Hulu and Amazon Prime and occasionally Netflix freeze up my both and I have to pull the plug to restart it. I haven't tried reset yet because it says it sends it back to factory settings and I have a lot of channels.

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