Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kwhaley
Level 7
‎04-13-2020 09:14 AM

channel freezing up when streaming xfinity with my roku stick

Has anyone had a channel freeze up while streaming Xfinity on their Roku stick?

0 Kudos
Reply
1 Reply
gracie65
Level 7
‎08-19-2020 07:52 AM

Re: channel freezing up when streaming xfinity with my roku stick

Hi, did you get this problem fixed. I have two Rokus and Hulu and Amazon Prime and occasionally Netflix freeze up my both and I have to pull the plug to restart it. I haven't tried reset yet because it says it sends it back to factory settings and I have a lot of channels.

0 Kudos
Reply