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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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cajunlady311
Level 7
‎10-14-2020 05:26 AM

cant activate certain channels on my roku

Hello i was just in a hurricane and lost power for 2 days and cable and internet for 4 days everything is back up and running smooth but i went to watch own and its telling me i have to reactivate the app so i try and it accepts the code but does nothing i have notified the cable company and they say that the problem is on the roku end even the food network and id go app wont activate and i have those channels in my cable sub please help

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renojim
Level 21
‎10-14-2020 07:06 PM

Re: cant activate certain channels on my roku

Try removing the channels that don't work - from the home screen, highlight the channel, press the * button on the remote and select "Remove" or whatever it says.  Then restart/reboot your Roku (do not skip that step) and then add the channels again.

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