Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

cannot get NBC sports on ruko What's going on???????

Paid for ruko and nbc sports track pass neither are working.  what's up ?????????????????????????

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Roku Employee
Roku Employee

Re: cannot get NBC sports on ruko What's going on???????


Thanks for the post.

Can you please clarify the issue you are experiencing? 

Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.


Danny R.
Roku Forum Moderator
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