Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

cannot access games on fox - not included with package

I installed FoxNow, and Fox Sports. When I click on the OSU game, it says "not included with your package" Huh?? That is ridiculous. Fox is the only channel showing the game. Why can't I access it?

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Roku Employee
Roku Employee

Re: cannot access games on fox - not included with package

Hi,

Thanks for the inquiry.

Please be aware that Fox Now and Fox Sports are authenticated channel and require you to login with your cable or satellite provider.

For more information regarding authenticated channels, visit our Support pages here:
Will I have to pay for channels?
How do I find movies and TV shows available with my cable or satellite subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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