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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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fingerpick
Level 7
‎01-24-2021 07:25 AM

can't get streaming TV

when i try to sign in on the "streaming TV" channel it asks for my user name and password , but when i use my Roku e-mail and password it says that its incorrect !!  i have checked and rechecked to make sure i have it right but get the same  thing !!  is there  another username and password that  i  need to set up ?

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Strega
Level 12
‎01-24-2021 07:48 AM

Re: can't get streaming TV

I tried searching for "streaming TV" in the Roku channel store but couldn't find anything specific.  I'm assuming that's not the full or exact name.

If it is some kind of premium/subscription TV then they would be asking for the password to your account with them, not for your Roku account. 

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