Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.

I have (2) devices, an Express And A Premier. Both devices are doing the same. I can not stream Xfinity,

Xfinity starts initializing but does not connect. internet strength is excellent. updates OK, tried removing app and reinstall, no help, tried rebooting roku, no help. any one else expierencing same?

2 Replies

Happening to me too!

I uninstalled and reinstalled the app and reset the Rolu 2 device. Then I reset the cable modem and after that the xfinity app had me re-activate the app and after that it appeared to work.