Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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wauwacurt
Level 7

can get free channels on Roko premier in lvrroom get charged on new stick. noPeacock app on stick.

I have Amazon prime membership, can get free channels on Roko premier in living room but get charged on new stick. Can get Peacock app on premier but not on new stick.

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3 Replies
renojim
Level 21

Re: can get free channels on Roko premier in lvrroom get charged on new stick. noPeacock app on sti

What's the model number of the new stick from Settings->System->About?  Are you in the US?  Do the email addresses that show up on each device under Settings->System->About match?

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atc98092
Level 21

Re: can get free channels on Roko premier in lvrroom get charged on new stick. noPeacock app on sti

Assuming you purchased a new current model Stick, and not an older used one, it should certainly support any channel your Premiere supports. Are both devices linked to the same Roku user account (you can see the user account email address under Settings/System/About)? Did you use the same user credentials for Prime video on both devices? 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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DBDukes
Level 16

Re: can get free channels on Roko premier in lvrroom get charged on new stick. noPeacock app on sti


@wauwacurt wrote:

I have Amazon prime membership, can get free channels on Roko premier in living room but get charged on new stick. Can get Peacock app on premier but not on new stick.


Re: Peacock. What is the model number of the Stick?

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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