Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bought a tv off someone and cant get the account removed from roku

i recently bought a tv off a woman and she didn't clear her account off the tv, therefore i can't do anything with my roku because i can't remove her account and she isn't replying to my messages. anyone know of a way i can remove the account without having the login to the account?

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Level 16

Re: bought a tv off someone and cant get the account removed from roku

Isn't there a Factory reset option in the Settings menu?  On the boxes is under Settings->System->Advanced system settings.

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