Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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wph
Level 8

blank screen after changing channels

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all 3 of my roku premier devices have started to leave a blank screen on the tv for 1-3 mins when I change channels, then it finally comes back on. have done several device resets , unplugged devices , internet reboot the whole gam nit . Any suggestions ? thanks.

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wph
Level 8

Re: blank screen after changing channels

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Just got off live chat with YTTV , they had me uninstall/reinstall there app and when it happened again had me unplug the tv for a few seconds and as of right now it seems to work ok again. fyi

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Scott_C
Level 9

Re: blank screen after changing channels

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I seem to be having a similar problem. The little light on the front of my Roku Ultra 4660X (Software 9.2.0 build 4131-46) seems to dim a bit, and then my screen goes black. My TV will say No Signal soon after that. That would indicate to me that there's nothing coming over the HDMI cable at that point. Then the light on the front of the Roku seems to get bright again and the screen comes back. Seems to happen more as I navigate between screens and channels.

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wph
Level 8

Re: blank screen after changing channels

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Just got off live chat with YTTV , they had me uninstall/reinstall there app and when it happened again had me unplug the tv for a few seconds and as of right now it seems to work ok again. fyi

View solution in original post

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Scott_C
Level 9

Re: blank screen after changing channels

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wph,
You said, "all 3 of my roku premier devices". Are these connected to different TVs? Or did you try them all with the same TV. You thinking the TV was the problem?

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wph
Level 8

Re: blank screen after changing channels

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All 3 of my tv ‘s had the same issue
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