Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

audio streaming faster than video

Certain channels the audio is ahead of the video. I have AT&T for service. TV with Main box works fine, using Roku instead of extra small boxes for two additional tvs.

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Roku Employee
Roku Employee

Re: audio streaming faster than video

@Aware13560 

Thanks for the inquiry.

Is this happening on a specific channel or does it happen regardless of the channel you are watching.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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