Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

apple tv

my apple tv won’t let me sign in.. keeps saying verification failed please try again in a moment.. i’ve deleted then readded the channel and restarted my tv. if this has happened to anyone and it got fixed let me know how! #appletv

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Level 21

Re: apple tv

Who did you establish your Apple TV account with?  Directly with Apple or with a 3rd party?  Those are the credentials you need to use to authenticate your Apple TV account. 

Note that, in many cases, if you subscribe to a premium channel through a 3rd party service (Prime, Hulu, etc) your subscription is actually through that 3rd party service and you may only be able to access that premium channel via that 3rd party service.

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