Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jup_9856
Level 7

amazon prime no longer available for roku express?

i have roku express

serial YG002S166488

amazon prime is not on the channel store, how do i get amazon prime?

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renojim
Community Streaming Expert

Re: amazon prime no longer available for roku express?

@jup_9856, where are you located?  Not all channels/apps are available in all regions.                                                              

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jup_9856
Level 7

Re: amazon prime no longer available for roku express?


@renojim wrote:

@jup_9856, where are you located?  Not all channels/apps are available in all regions.                                                              



based in south africa

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renojim
Community Streaming Expert

Re: amazon prime no longer available for roku express?

Since South Africa isn't a Roku supported country Amazon would have to make their channel/app available everywhere for you to be able to install it and they don't seem to be willing to do that.  Channel/app availability is set by the developer, not Roku.

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