Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

add favorites from Comcast/Xfinity

I have Comcast/Xfinity. How can I add my favorite channels and/or the guide to my app or Roku? Thanks

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Roku Employee
Roku Employee

Re: add favorites from Comcast/Xfinity


Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Xfinity support here:


Danny R.
Roku Forum Moderator
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