Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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thejunk
Level 7

add Shaw Direct to satellite provider listing for Canadian customers

I cannot select my satellite provider Shaw Direct in order to add Global TV app

Can I/you add it to the provider list?

Thanks, Shawn

1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: add Shaw Direct to satellite provider listing for Canadian customers

@thejunk 

Thanks for the inquiry.

For more information about that channel's cable provider authentication and functionality, you'll want to contact Global TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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