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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dmaxmj
Level 7
‎04-11-2020 05:43 PM

Youtube won't connect other channels will

I have restarted, updated, uninstalled reinstalled, screen goes to the thinking hourglass icon for a second, then right back to the home screen.

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makaiguy
Level 16
‎04-11-2020 06:18 PM

Re: Youtube won't connect other channels will

Did you follow this remove/reinstall procedure (including STEP 3)?:

1. Highlight channel on home screen.

2. Press * key and choose Remove channel option.

3. IMPORTANT- DON'T SKIP:
From home screen, Settings > System > System restart. This assures no remnant of the old installation remains in the Roku's memory.

4. Reinstall the channel.

5. If channel requires a login, you may need to log in anew.

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