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Jiffy1019
Level 7

Youtube sound keeps cutting out

I have watched YouTube in the two days. The sound will cut out, which will require me to shut off my TV. When I turn it back on, the Roku logo comes on. What does that mean?

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1 REPLY 1\
AvsGunnar
Community Streaming Expert

Re: Youtube sound keeps cutting out

@Jiffy1019 

Sounds like you may be powering the Roku device from your TV's power port if the Roku logo appears each time you power up TV.  Try powering directly from the Wall Adapter that came with the device and see if that cures both your issues. (An underpowered power supply may also be causing the sound issue you are experiencing.)

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941