Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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SefRokv
Level 7

Youtube "music" channel issues.

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I was hoping this would eventually resolve itself, but it hasn't. I've also tried uninstalling/resetting/etc. Youtube works fine on my phone, my computer, and for the most part, my TV/Roku app. But the Music section of Youtube on my roku TV has been empty for a while now, only showing the back to top icon. Is there anything I can do? :\ It's a large part of why I pay for Youtube to begin with.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Youtube "music" channel issues.

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@SefRokv 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube support here: https://www.youtube.com/t/contact_us

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Youtube "music" channel issues.

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@SefRokv 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube support here: https://www.youtube.com/t/contact_us

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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minachaser
Level 7

Re: Youtube "music" channel issues.

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I'm also having problems with my Youtube music. Cellular toque para celular are the cool stuff that I can use from music. Thank you very much.

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RokuMary-F
Roku Employee
Roku Employee

Re: Youtube "music" channel issues.

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Hi @minachaser,

Thanks for the post.

The channel interfaces, content, and functionality are developed and managed by the channel publishers on Roku. We also suggest you send your feedback to the specific channel partner for them to update their channel. 

You can reach Youtube support here: https://www.youtube.com/t/contact_us

Thanks,

Mary

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OsmundTimothy
Level 7

Re: Youtube "music" channel issues.

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I have installed google music player app on new TV generation.

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