Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mp06
Level 7

Re: Youtube not working on Roku TV

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I'm trying to use the only app available for me on my Hisense Roku TV. It does not indicate that it is YouTubeTV (I don't even have YouTube TV) so I assume it is the regular YT app.  My other Roku devices in other rooms play it fine, but not on this TV. This is the only RokuTV I have. It worked fine until last week. It just crashes on "loading..." and I've re-installed it 3 times and the TV itself is up to date (double checked this morning).

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atc98092
Community Streaming Expert

Re: Youtube not working on Roku TV

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@mp06 wrote:

It just crashes on "loading..." and I've re-installed it 3 times and the TV itself is up to date (double checked this morning).


When you removed the channel, did you restart the TV? And by that, I don't mean turning it off and on. You either need to unplug it for 30 seconds, or use the System/Restart function in the menu. On your Roku TV I can't say exactly where in the menu it is. Look for restart, not reset. Those are two different things. A full reset is only used as a last resort, but at times it's necessary. 

Dan

Roku Community Streaming Expert

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mp06
Level 7

Re: Youtube not working on Roku TV

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HOLY SH*T that fixed it.

I just removed the channel.

I unplugged the tv for 2 minutes.

I plugged the tv back in.

I re-installed the YouTube App.

It works.

Thank you!!

 

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