Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bdeng_99
Level 7

Re: Youtube not working on Roku TV

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Mine is RCA Roku TV. I did all the steps you suggested, but the problem persists. It happened on September 22, right after an update because the problem (YouTube can’t launch) started right after the background changed. 

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stargazr19761
Level 9

Re: Youtube not working on Roku TV

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Suppose to be a new os update coming out. I hope it fixes some problems but I'm not holding my breath.

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Isaac_Bar
Level 8

Re: Youtube not working on Roku TV

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Already reset my tv and still no luck with YouTube. Hoping it will resolve in time.

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Emilberger
Level 8

Re: Youtube not working on Roku TV

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App is fixed but communication from company is not.   They need a form of real communication and then help.  The ignore until we have to do something then do it with no communication is poor.

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KatGirl
Level 9

Re: Youtube not working on Roku TV

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I have the same problem! What's up with that?! Hope it's solved

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KatGirl
Level 9

Re: Youtube not working on Roku TV

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I had tired that, still nothing. Smiley Mad On "Restart," does that mean shut off TV?

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Jrod3
Level 9

Re: Youtube not working on Roku TV

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No, we mean a factory reset. It will be in settings=system=advanced system settings=factory rest. Then follow the onscreen directions. 

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KatGirl
Level 9

Re: Youtube not working on Roku TV

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@Jrod3 wrote:

No, we mean a factory reset. It will be in settings=system=advanced system settings=factory rest. Then follow the onscreen directions. 


OK. But I hope it won't wreck anything. I was a little nervous 'cause with my disability - makes it hard sometimes to follow direction

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KatGirl
Level 9

Re: Youtube not working on Roku TV

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@Isaac_Bar wrote:

Already reset my tv and still no luck with YouTube. Hoping it will resolve in time.


Hope so, 'cause there are series and movies on YouTube, Amazon Prime and Netflix I wanna see. Also well as Thanksgiving and Halloween specials for October.

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Jrod3
Level 9

Re: Youtube not working on Roku TV

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It didn't hurt mine a bit. I had to reenter my email and passwords, sign back into my wifi. It reinstalled everything I have accounts with as well as the ones it originally came with, but it's all working.

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