Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jrod3
Level 9

Re: Youtube not working on Roku TV

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I was able to get mine working by performing a factory reset. I tried everything else as well. Can't be a Google issue if factory reset fixes the issue. It even reinstalls the same version of YouTube that didn't previously work. Odd right?

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StreamerUser
Level 20

Re: Youtube not working on Roku TV

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@Jrod3 

Its not a Google (YT/YTTV) issue per se, though the increasing size of their apps (when updated) does tend to trigger the source of the problem:  poor memory management in RokuOS.

BTW, what is your OS version?  Settings/System/About

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Jrod3
Level 9

Re: Youtube not working on Roku TV

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Model 3700X - Roku Express 

10.0.0 • build 4209-28

 

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KristaM13
Level 7

Re: Youtube not working on Roku TV

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I have manually checked updates on my Roku TV and the YouTube app, restored the default theme, reset my network connection (forcing a restart), and unplugged the power source from the tv for 5 minutes, removed and reinstalled the app. Nothing has worked and YouTube is still not loading. Just flashes and returns to the Home Screen. 

I have a Sharp Roku TV 5318X.

Please get this issue fixed soon!

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Jrod3
Level 9

Re: Youtube not working on Roku TV

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Have you tried the factory reset yet? It's a slight inconvenience reenter your passwords and all but I was having the same issue and tried everything suggested and only a factory reset fixed it. I'm curious whether or not it works for other systems as well.

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alanfog
Level 7

Re: Youtube not working on Roku TV

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Using TCL based Roku TV. YouTube TV is no longer available as a channel. In channel search, only YouTube, not YouTube TV shows up. 

System update says last update as in July and no current updates are available. I reset the TV and double checked. Still no update available. Still no YouTube TV app available for download. 

Any other tips? Nothing suggested in this thread seems to be working 

Thanks for any help you can give!

 

atc98092
Community Streaming Expert

Re: Youtube not working on Roku TV

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@alanfog YouTube TV is not currently available on any Roku device. It's not specific to your TV. For users that had the channel before the Google/Roku contract termination, they still have it on their Roku device(s). But if they remove it, it cannot be added back. You can access YTTV through the regular YouTube channel. The icon for YTTV is at the bottom left of the main screen. But the stand-alone channel will only return if Google and Roku come to an agreement. 

Dan

Roku Community Streaming Expert

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I am not a Roku employee, just another user.
Barbra
Level 7

Re: Roku does not support youtube

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Thank you it worked

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alanfog
Level 7

Re: Youtube not working on Roku TV

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Thanks! That work around does the trick!

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Jrod3
Level 9

Re: Youtube not working on Roku TV

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I have an out of the box thought. I have seen others have and have experienced this issue myself. I too tried all of these given suggestions with no result. My final action was to perform a factory reset with positive results, as have others. My next question is that if nothing in the updates or programming was changed, is there any chance that atmospheric conditions or maybe even sunspots may have caused some issue somewhere and and the factory reset somehow clears the problem. I'm no genius and I'm not a technician, so please excuse me for asking. 

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