Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Amigo981
Level 7

Youtube not playing 4K videos

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I have a Roku Ultra and today it won't play 4K enabled videos. It will play everything else. Anyone having similar problems?

Amigo

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Amigo981
Level 7

Re: Youtube not playing 4K videos

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Yes, did restarts and looked for updates but none were found. Looked around online and saw a lot of people were having trouble. If you logged in as a guest it worked fine. It was fixed later in the evening, so not specifically a Roku problem, more like a Youtube problem here in Atlanata and in New York by the look of it.

Amigo.

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StreamerUser
Level 16

Re: Youtube not playing 4K videos

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Did you try restarting your Ultra and verifying Settings/Display type=4K?

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Amigo981
Level 7

Re: Youtube not playing 4K videos

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Yes, did restarts and looked for updates but none were found. Looked around online and saw a lot of people were having trouble. If you logged in as a guest it worked fine. It was fixed later in the evening, so not specifically a Roku problem, more like a Youtube problem here in Atlanata and in New York by the look of it.

Amigo.

View solution in original post

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