Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Youtube not launching

I have 2 Roku Ultra and youtube is not able to launch on either device.  I unistalled the app restarted the device and reinstalled that didn't work.  I did a factory reset and that didn't work either. 

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Roku Employee
Roku Employee

Re: Youtube not launching

@aspina 

Thanks for the post.

When you tried to perform a factory reset, did you make sure to remove the channel before factory resetting. Then after your device is set back up again, try adding the channel to see if the issue is resolved?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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