Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Youtube free movies, play sometime, and error the ones with this setting(age related content)

I have a problem with the youtube app... I try to play the youtube free movies, some play and some do not. The ones that do not, gives an error message pertaining to age related content.
Does anyone have that same problem?

I'm using the Roku 4.

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3 Replies
Level 19

Re: Youtube free movies, play sometime, and error the ones with this setting(age related content)

Go to https://my.roku.com/account/pin and log into your account.  Scroll down the page.  Do you have any parental controls set for your account?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Youtube free movies, play sometime, and error the ones with this setting(age related content)

No Makaiguy, that didn't work... thanks for the thought though

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Level 19

Re: Youtube free movies, play sometime, and error the ones with this setting(age related content)

If it's not caused at Roku's end, how about Youtube's?

Go into Youtube on your Roku.  In the lefthand column scroll down to Settings and click it.  Click on Restricted Mode - is it on or off?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos