Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Em1993
Level 7

Youtube channel Unpausing by itself

I bought my boys a new Roku for Christmas. It’s the SE.

If they are on YouTube and pause a video it will unpause but itself about 30 seconds later. A google search yielded no results, I have went through the settings both on the roku and in the YouTube app and found nothing to make it stop. It is annoying and drives my 10 year old nuts.

How do we correct this other than throwing the whole thing away and just putting their old one back?

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Unpausing by itself

@Em1993 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos