Channel Issues & Questions

[Em1993]

I bought my boys a new Roku for Christmas. It’s the SE.

If they are on YouTube and pause a video it will unpause but itself about 30 seconds later. A google search yielded no results, I have went through the settings both on the roku and in the YouTube app and found nothing to make it stop. It is annoying and drives my 10 year old nuts.

How do we correct this other than throwing the whole thing away and just putting their old one back?

[RokuDanny-R]

@Em1993 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny