Channel Issues & Questions

[pmanicka]

Youtube and Netflix App is Not opening and getting Closed Immediately whenever opening. Issue ID 50-075-841

[RokuDanny-R]

@pmanicka 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

If the issue is still not resolved, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[Itsallmine]

I’m having similar problem. Mine opens but it won’t allow me to select anything. Also on live tv I get sound but no picture and I can’t change channel