Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Joemorisey
Level 7

Youtube TV displays licensing error on Roku Ultra 2020 player

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I purchased a Roku Ultra 2020 in late December 2020.  The Youtube TV app worked fine until Feb 2nd, 2021.  It now displays an error saying there is a problem with the licensing.  I have the error with WiFI and wired internet.  The TV the unit connects to through the same internet hub does not have any problem with YouTube TV.  I unistalled the app and re installed after cycling power on the Roku unit.

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renojim
Level 21

Re: Youtube TV displays licensing error on Roku Ultra 2020 player

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That's a new one.  If you have both Youtube and Youtube TV installed, remove them both, restart/reboot your Roku, add it back.

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Joemorisey
Level 7

Re: Youtube TV displays licensing error on Roku Ultra 2020 player

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I deleted the Youtube TV app, and found a Roku update.  I installed the update, restarted the Roku device and installed the Youtube TV app.  It is now working.

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renojim
Level 21

Re: Youtube TV displays licensing error on Roku Ultra 2020 player

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That's a new one.  If you have both Youtube and Youtube TV installed, remove them both, restart/reboot your Roku, add it back.

View solution in original post

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AvsGunnar
Level 8

Re: Youtube TV displays licensing error on Roku Ultra 2020 player

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The licensing error code used to affect the chromecasts and Roku sticks more so.

Try a manual software/channel update to the Ultra.

SETTINGS..SYSTEM....UPDATE...CHECK NOW  (should be 9.4.0 build 4200, but select the CHECK NOW anyways).

Then SETTINGS....SYSTEM....SYSTEM RESTART

Then as @renojim suggested, add YouTubeTV app back.

Hopefully this helps.

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Joemorisey
Level 7

Re: Youtube TV displays licensing error on Roku Ultra 2020 player

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I deleted the Youtube TV app, and found a Roku update.  I installed the update, restarted the Roku device and installed the Youtube TV app.  It is now working.

View solution in original post

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