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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dmundey
Level 7
‎05-15-2020 12:59 PM

Youtube TV Cannot click on Login or Try Now

I have 5 Roku devices. On 3 of them Youtube TV works just fine. On 2 of them (both Roku Express) when I click on Youtube TV I am prompted to either Login or Try it out. However, I cannot navigate down and click on either of those options. I have reset the Roku, deleted the app and re-added it and still cannot get into Youtube TV. Anyone have any thoughts?

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makaiguy
Level 19
‎05-15-2020 08:29 PM

Re: Youtube TV Cannot click on Login or Try Now

Lots of problems being reported with version 9.3 of the Roku operating software currently being rolled out, some of the problems involving YouTube. Check the software version on your Rokus via Settings > System > About.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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