Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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UltraUser20
Level 8

Youtube Guest Account removal

Please provide option to remove the "Guest" feature for the Youtube app on the Roku.  Since this feature was added, I have to keep selecting my Google account to get back into Youtube.  Also, for parental reasons, the "Guest" account does not allow me to monitor the watched or search history for Youtube.  Unfortunately, Youtube is not able to filter out questionable subjects.  I need to have control over what Youtube displays as a parent.

7 Replies
boogernose
Level 18

Re: Youtube Guest Account removal

This is a pain in the posterior region.

I dont remember having to choose my account before.

---A problem clearly stated is a problem half solved---.
andyross
Level 16

Re: Youtube Guest Account removal

This is not really a Roku issue as much as a YouTube issue. I find it stupid. It's similar with Netflix on my phone, which constantly asks which profile to use, even though I only have ONE profile!!

lindamarie82015
Level 7

Re: Youtube Guest Account removal

I agree this is so dam dumb. I can't see anything that my children is watching or doing and it isn't Fair. I feel like just deleting the app on my Roku, an then that will solve it. Smh Roku doesn't even give you a reply or when this would be fixed. They just assumed that everyone wants to have a guest account on the YouTube app... When in FACT they AND I don't  ..... PLZ do something.  So many customers had asked for it already. Thanks 

andyross
Level 16

Re: Youtube Guest Account removal

Again, this is not a Roku issue. It's the way YouTube programmed their app. It didn't used to do that before and was in a recent update. Complain to them.

salinas
Level 7

Re: Youtube Guest Account removal

I have a question where is the left menu ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????


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boogernose
Level 18

Re: Youtube Guest Account removal

in Youtube there is a bar on the left with icons.

Settings is at the bottom.

Or while a video is playing press star* on the remote.

---A problem clearly stated is a problem half solved---.
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solomonp
Level 7

Re: Youtube Guest Account removal

Agreed 100%  Hard enough to protect kids in this cultural generation.  We gotta do our best to help each other and protect our kids.   Let's go Youtube.  Let's go Roku!

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