Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


I am having regular issues with YouTube crashing when trying to watch newly released videos. I have tried uninstalling (several times) and changing various setting. I am able to watch the same videos, without problems, on my phone or tablet. This was not an issue prior to the last update. Is anyone else having this issue?  Any recommendations for a fix?  

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Level 21

Re: YouTube

What model Roku player do you have? Model number, not name. If it's an older player, it's possible that YouTube will no longer work correctly. It's unusable on my old 2 XS (model 3100). 

Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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