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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Weeeeezzzy
Level 7
‎05-27-2020 03:31 PM

YouTube

I am having regular issues with YouTube crashing when trying to watch newly released videos. I have tried uninstalling (several times) and changing various setting. I am able to watch the same videos, without problems, on my phone or tablet. This was not an issue prior to the last update. Is anyone else having this issue?  Any recommendations for a fix?  

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atc98092
Level 20
‎05-27-2020 06:14 PM

Re: YouTube

What model Roku player do you have? Model number, not name. If it's an older player, it's possible that YouTube will no longer work correctly. It's unusable on my old 2 XS (model 3100). 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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