Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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rreed
Reel Rookie

YouTube videos playing random music

When watching YouTube videos, sometimes random music will start playing loudly, making it impossible to hear the video. Any suggestions??

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1 REPLY 1
RokuKarla
Retired Moderator

Re: YouTube videos playing random music

Hello @rreed

We appreciate your contact!

We would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue 

Hope you'll find this information useful. Let us know in case you've still got any questions.

Regards,
Karla

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