Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

YouTube tv charging for animal planet

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I am presently signed up for trial of YouTube tv through Roku. I have just noticed that YouTube tv has the red keys on programs on Animal Planet, Discovery Go, etc. I thought if I was signed up with a paying channel I would not see the red keys. It tells me I can’t view the channels without a paid subscription. Well I thought YouTube tv was a paid subscription. Anyone have a suggestion?

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Roku Employee
Roku Employee

Re: YouTube tv charging for animal planet

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@zetuskid 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: YouTube tv charging for animal planet

Jump to solution

@zetuskid 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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